Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We allow you a full 90 days to try our products. If you’re unhappy for any reason you may return the product for a full refund of the purchase price.
Downloadable software products
Some health and personal care items
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact customer services at Amazon.com. You may also use the contact form on this website to contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item this can be requested through your Amazon.com account.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.